justkal (the “Site”) operates the justkal local services and product discovery platform (the “Platform”). These Terms of Service (“Terms”) form a binding agreement between justkal (“we”, “us”, “our”) and any person or entity that visits, registers for, or uses the Site or Platform (“you” or “User”). By accessing or using the Site or Platform, you agree to these Terms.
1) Eligibility & Accounts
You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Platform. When creating an account, you agree to provide accurate information, keep your credentials confidential, and are responsible for all activity under your account. We may refuse, suspend, or terminate accounts at our discretion, including where we suspect fraud, misuse, or violation of these Terms.
2) Service Description
The Platform enables Users to find and compare local services and products (for example, plumbers, electricians, repair services, and tech gadgets), view indicative rates, read ratings/reviews, and access contact details of third‑party vendors or sellers (collectively, “Vendors”).
- Directory & Lead‑Gen Only. Unless expressly stated, justkal is not a marketplace, reseller, employer, agent, insurer, or guarantor of Vendors. We do not control, endorse, or assume responsibility for any Vendor listings, quotes, pricing, quality, scheduling, delivery, safety, legality, or suitability.
- No Professional Advice. Content on the Platform is for informational purposes only and does not constitute professional advice or a warranty of any kind.
- Indicative Information. Prices, availability, response times, and other details shown on the Platform are indicative and may change at any time without notice. You should confirm all details directly with the Vendor before engaging their services or purchasing products.
3) Listings, Reviews & User Content
You are solely responsible for any content you submit or display on the Platform, including listings, images, business information, ratings, reviews, comments, or messages (“User Content”).
- You represent that you own or have the necessary rights to post the User Content and that it is truthful, accurate, lawful, and not misleading.
- You grant justkal a worldwide, non‑exclusive, royalty‑free, transferable, and sublicensable license to host, store, reproduce, distribute, display, and create derivative works of your User Content solely for operating, improving, promoting, and providing the Platform.
- We may moderate, remove, or refuse User Content at our discretion (for example, content that is unlawful, defamatory, harassing, hateful, obscene, fraudulent, infringes IP, violates privacy, contains spam/malware, or is otherwise objectionable).
- Reviews must be based on genuine experiences and comply with applicable review guidelines. We may request proof of interaction with a Vendor to verify a review.
4) Vendor Responsibilities
Vendors are independent third parties and are solely responsible for their listings and conduct. By using the Platform as a Vendor, you agree to:
- Provide accurate, up‑to‑date information (pricing, qualifications, licenses, service areas, product specs, warranties, etc.).
- Comply with all applicable laws and industry regulations, including licensing, permits, consumer protection, advertising, data protection, and tax obligations.
- Deliver services/products with reasonable skill and care and honor any stated warranties or policies.
- Not misrepresent affiliations, certifications, or endorsements.
Important: justkal is not a party to agreements between Users and Vendors. Any disputes, claims, payments, chargebacks, returns, damages, or losses arising from Vendor engagements are solely between the User and the Vendor.
5) Prohibited Conduct
You agree not to, and not to permit others to:
- Use the Platform for unlawful purposes or to violate the rights of others.
- Post or transmit deceptive, harmful, or infringing content, including malware or spam.
- Scrape, crawl, harvest, or otherwise collect data from the Platform (including contact details) without our prior written consent.
- Reverse engineer, copy, or create derivative works of the Platform or circumvent security measures.
- Impersonate any person or entity, or misrepresent your affiliation.
- Interfere with or disrupt the operation of the Platform or others’ use of it.
6) Payments, Fees & Taxes
Currently, justkal primarily functions as a directory and lead‑generation service. If and when we offer paid features (for example, premium listings, advertising, or in‑app payments) the following apply in addition to any specific plan terms shown at purchase:
- Billing & Renewals. Recurring plans renew automatically unless canceled in accordance with the plan’s terms. You authorize us (and our payment processors) to charge applicable amounts, taxes, and fees to your selected payment method.
- No Refunds Unless Required by Law. Except where mandated by law or expressly stated, payments are non‑refundable.
- Taxes. Prices are exclusive of taxes unless stated. You are responsible for applicable taxes and duties.
- Payment Disputes. For Vendor services paid outside the Platform, all payment issues are strictly between the User and the Vendor.
7) Intellectual Property
The Platform, including its software, design, logos, trademarks, and content (excluding User Content), is owned by justkal or its licensors and protected by intellectual property laws. No rights are granted except as expressly set out in these Terms. You may not use our trademarks without prior written permission.
8) Copyright/DMCA
If you believe content on the Platform infringes your copyright, please send a notice including: (a) identification of the work and the infringing material; (b) your contact information; (c) a statement of good‑faith belief; (d) a statement under penalty of perjury that the information is accurate and you are the rightsholder or authorized to act; and (e) your physical or electronic signature. Send notices to legal@justkal. We may remove or disable access to allegedly infringing content and, where appropriate, terminate repeat infringers.
9) Privacy
Your use of the Platform is also governed by our Privacy Policy. By using the Platform, you consent to our data practices as described there.
10) Third‑Party Services
The Platform may link to or integrate with third‑party websites, tools, maps, communications, or payment processors. We are not responsible for third‑party content, availability, policies, or practices. Your use of third‑party services is at your own risk and may be subject to separate terms.
11) Disclaimers
To the maximum extent permitted by law, the Platform is provided “as is” and “as available” without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non‑infringement. We do not warrant that the Platform will be uninterrupted, secure, or error‑free, or that any information (including prices, availability, ratings, or Vendor qualifications) is accurate, complete, or current.
12) Limitation of Liability
To the fullest extent permitted by law, justkal and its affiliates, officers, directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenues, goodwill, data, or other intangible losses, arising out of or related to your use of (or inability to use) the Platform, even if advised of the possibility of such damages. Our total liability for any claim arising out of or relating to these Terms or the Platform will not exceed the greater of (a) the amounts you paid to us (if any) for the service giving rise to the claim during the twelve (12) months before the event giving rise to liability, or (b) INR 10,000.
13) Indemnification
You agree to defend, indemnify, and hold harmless justkal and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to: (a) your use of the Platform; (b) your User Content; (c) your violation of these Terms; or (d) your violation of any law or third‑party rights.
14) Suspension & Termination
We may suspend or terminate your access to the Platform (in whole or in part) at any time, with or without notice, if we believe you have violated these Terms or if we discontinue the Platform. You may stop using the Platform at any time. Upon termination, the rights and licenses granted to you cease immediately, but Sections 6–13 and 16–18 survive.
15) Changes to the Service or Terms
We may modify or discontinue any part of the Platform at any time. We may also update these Terms from time to time. When we do, we will post the updated Terms with a new “Effective Date.” Your continued use of the Platform after changes become effective constitutes acceptance of the revised Terms.
16) Governing Law & Dispute Resolution
These Terms are governed by the laws of India, without regard to conflict‑of‑law rules. Subject to any mandatory consumer rights, you agree to the exclusive jurisdiction of the courts located in Chennai, Tamil Nadu, India to resolve any dispute arising from these Terms or the Platform. Before filing a claim, the parties will first attempt in good faith to resolve the dispute through informal negotiations for at least 30 days after written notice.
17) General
- Entire Agreement. These Terms, together with any additional policies referenced (e.g., Privacy Policy), constitute the entire agreement between you and justkal.
- Severability. If any provision is found unenforceable, the remaining provisions will remain in full force and effect.
- No Waiver. Our failure to enforce a provision is not a waiver of our right to do so later.
- Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets, or by operation of law.
- Notices. We may provide notices by posting on the Site or by email to the address associated with your account.
- Languages. These Terms may be provided in multiple languages for convenience. In case of conflict, the English version controls.